Mount Kenya climb/safari Booking Terms / Payment Conditions.
A deposit of 40% of the total cost is required at the time of booking confirmation and the balance is payable at or before the tour start.
You may also choose to pay the full tour amount at booking confirmation if you prefer.
You may also pay online or locally by credit/debit card at no extra cost-Visa/Mastercard/Amex accepted
If you decide to make payments by bank/wire transfer you are required to include bank charges incurred on the transaction
Tour cancellation policy.
Any tour deposit paid shall be refunded less the cost of cancellation fees levied by hotels and administrative costs as below.
No of days Percentage forfeited of tour price
More than 40 days----full refund less 5% of the administration fee
14-40 days----20% of the tour price
6-14 days---30% of the tour price
Less than 5 days and no show---no refunds.
Please note that a refund will be done within 30 days after the cancellation of the safari.
Tour price:
Included are all expenses in respect of safari vehicle, driver-guide, Porters as per itinerary, meals, accommodation, entrance fees to National parks, and game reserves.
Alteration to tours:
The company reserves the right to alter arrangements or cancel the operation of a scheduled tour should conditions necessitate.
It also reserves the right to decline to accept or retain any person as a member of any tour at any time, in which case an equitable amount will be refunded.
Prices are based on tariffs and other operational costs prevailing at the time of printing.
Liability:
The company and its agents act only as agents of the tours, transport, etc., and shall not be liable for injury, delays, loss, or damage in any manner.
The company's liability to passengers carried in its own vehicle is governed by the laws of the country in which the tour takes place and no other country.
All claims are subject to the jurisdiction of the courts of the country in which the actions arise.
Go To Mount Kenya draws your attention to the fact that there are certain inherent dangers involved with adventure travel, and the client accepts them at his/her own risk. It is however advisable to take travel insurance and a separate baggage loss before arrival to East Africa.
In the event that something changes before the trip begins due to covid-19, we`ll hold your booking until you’re ready to choose a new travel date with us. There are no fees in case of a late cancellation.
TRIP BOOKING POSTPONEMENT/CANCELLATION TERMS SPECIFIC TO COVID-19 PANDEMIC:
Bookings confirmed and secured with a deposit but affected by official COVID-19 related travel bans/restrictions will be eligible to postponement / Deferral of travel arrangements for within 2 years (24 months) of the originally booked travel dates at no extra cost. Go To Mount Kenya will hold credit to the value of the booking until new travel dates are provided.
All the protocols are in place to make your safari COVID-19 secure.
